February 11, 2010
by Lance Haun
27 Comments




Never Write "To Whom It May Concern"

I’ve received cover letters with that opening line. I’ve received PR pitches with that same opening line. I’ve also received opening lines like: Dear sirs Dear sir or madam Attn: personnel Dear blogger or expert In every single one of … Continue reading

February 1, 2010
by Lance Haun
9 Comments




Words Matter But Actions Matter Most

When I went to visit Washington DC last week, I stopped by the National Archives to visit some of the US’s greatest political treasures. By far, the most compelling exhibit was the Declaration of Independence and the Constitution. Taking a … Continue reading

September 14, 2009
by Lance Haun
14 Comments




You Don't Need 15 Tips To Be A Better Listener

If you’ve seen all of the tips for how to communicate effectively, you’ve likely seen a gem like “Ten Tips To Listen Better Than Ever” before. With tips like “repeat back what the person said”, “give visual clues that you’re … Continue reading