I love all of the discussion centered who should report to which department. Whether it is a HR department arguing they should be reporting to the CEO and they should have a seat at the table to recruiters arguing that they should be in any department except HR, it gives me a broad smile. Someone is building excuses for performance deficiency.
Now some of my colleagues who specialize in organizational development will tell me that bad organizational design will ultimately lead to performance deficiency. I won’t completely dismiss that point but ride with me for a second because it is more than that.
Where I hear the excuse more than anywhere is when someone is going after HR or recruiting for not doing something they are supposed to be doing.
So I’ll ask why they aren’t following up with candidates in a timely matter, they point to an ATS and pine for a place under marketing where they can get respect and budget to implement a better one.
Or I’ll ask why employee relations is completely reactionary rather than proactive and they’ll mention that managers don’t respect them because they report into finance or operations so their hands are tied.
These aren’t organizational criticisms, these are excuses. If getting back to candidates is a priority, you get back to them. If employee relations is important, you make the call to be more aggressive. If you are absolutely getting no traction, you better be the squeaky wheel at every opportunity until the problem gets fixed. And until it gets fixed, you better be doing the best damn job you can do (even if it means working a little longer to compensate for it). And if it doesn’t get fixed and it is literally keeping you from doing your job, it is time to move on.
That other option is complaining about organizational dynamics while the work you should be doing is left undone. It shouldn’t be any option at all.
I’ve advocated increasing your influence in an organization. You should always be looking to do that if you want to change things up and be a disturbance (the good kind). But that doesn’t always entail changing organizational structure or moving up to that seat at the table. Building influence is often more than just the title (though, in some organizations, the title is important). And no matter if your organization loves or hates titles, you’ve got to do your job before you gain respect in your company.
Period. End of story.
We all struggle with politics and roadblocks at work. The good ones find ways around them and get their job done. Sometimes those good ones can push hard enough to make their job a little easier. Others leave, only to find roadblocks awaiting them at their new home. The rest complain and find a way to make them not getting their job done someone else’s problem.
Let’s see how well that works out for you in the long term.


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July 15, 2010 at 10:18 am
Departmental organization is no longer an excuse for poor employee performance. Time to face office obstacles head-on.
July 15, 2010 at 11:44 am
Yes! I agree 100% Be the squeaky wheel, do the work! And if you keep getting shut down you’re in the wrong environment. I just did that two weeks ago, couldn’t be happier or more productive!
July 16, 2010 at 9:16 am
Totally agree. All of the “seat at the table” talk makes me crazy. Do your job, earn the respect of your coworkers and superiors, and demostrate your competencies. Drag your own damn chair to the table if you aren’t being invited (Yeah, I know, that won’t always work …. but sometimes it does!) Your title, reporting relationship, meeting invite list, etc. means NOTHING if you don’t make noticeable contributions to your organziation on a regular, ongoing basis. If you do that, and you’re still being marginalized, maybe it’s time to move on. The workplace is full of aggravating little political and social and organizational curveballs, but that’s because we work with human beings, and that’s how human beings interact. Either figure out how to roll with it, or move on.
July 16, 2010 at 2:30 pm
There must be something in the air lately…Jason Sieden just wrote a post called “No one likes a whiny protagonist” and he’s right! And so are you, Lance. It feels good occasionally to vent, but then get back to doing what you agreed to do, try to change it, and if it won’t change, go somewhere else when you’re able. Be the hero of your story, not the victim.
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July 19, 2010 at 3:11 am
This is dynamite! I think we all have the right to dissent if we believe our organization can be better, but not at the expense of productivity. We buy our ticket to that game when we put in the work.
And it makes sense too, as an employee. We can only really make substantial comments when we have immersed ourselves into the mechanics of the organization and have sweated the current organizational system. There is a big difference between commenting about a real issue, rather than complaining out of ignorance.
July 22, 2010 at 12:59 am
I’ve had my own Marcom Company for some years (+20) now, but I’m a candidate for an HR job (Corp Comm Manager) with a company that’s up for sale. I need advice about how to phone interview and face interview. I’ve already passed phone interview 1. Tomorrow I’m supposed to call to schedule phone interview 2. I’m sure I’m not the only guy who’s had to shut down his biz after many successful years and look for a corp job.
The fact that the job is in HR is a twist. I’m a Marcom guy. They want someone to communicate to the employees about the state of flux and try to stop the bleeding in turnover. Help! I’m very talented, but my interview skills need a wake up call.