When you think of hybrid work, you might think of offices full of white-collar workers where virtual work can substitute for in-person work on a day-to-day basis. There are probably in-office benefits and opportunities that people can take advantage of by coming in a couple days a week, but if some employees really don’t want to it’s not the end of the world.
In knowledge work, where in-person interaction can be replicated online, in-person customer visits aren’t necessary and the only thing you need is someone to pick up the mail and feed the goldfish, the move to hybrid work can seem like a relatively trivial decision. Sure, there’s some worry about culture or collaboration but nobody can also seriously make the argument that work can’t get done remotely.
Lance Haun - Writer and Consultant on Work Tech 